TERMS & CONDITIONS

SHIPPING

We ship within Australia & Internationally.

Please note if you live in a remote area, additional shipping fees may incur.

We do not ship to PO Boxes.

For an International Shipping Quote please contact sales@nmpliving.com.au

All prices are displayed in AUD

Free Shipping on Orders over $250**

Excludes all Furniture & Custom Furniture Pieces

Applies within Australia Only

ESTIMATED DELIVERY TIMES

We send all orders within 5 Business days (unless otherwise stated i.e. pre-order) and use various couriers & occasionally Australia Post.

Delivery windows vary depending on the area it's being delivered to. Estimated time frames are listed below:

Perth: 1 - 2 Business Days (Excludes Regional Areas)

Melbourne: 3 - 8 Business Days

Sydney: 4 - 8 Business Days

Brisbane: 5 - 8 Business Days

Adelaide: 4 - 8 Business Days

Hobart: 5 - 8 Business Days

Darwin: 12 - 15 Business Days

*Local Pick-up is available. Please contact NMP Living prior to selecting this option.

Please note the above service delivery times are estimates only and there may be times when orders are delivered outside of the estimated delivery time frames.

For remote & rural areas, delivery times may take longer**

SALE ITEMS

There are no returns or refunds available for sale items.

DAMAGED ITEMS

All items leaving our warehouse are inspected and packed appropriately.

In the unlikely event your item(s) arrive damaged, please contact us immediately.

RETURNS

While we always hope and wish you love your brand new item(s) as much as we do, we understand sometimes things happen! Please contact us within 48 Hours of receipt of goods. We do not accept returns for change of mind.

If 48 Hours has gone by since your item(s) have been delivered, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging. You will also be responsible for paying for your own shipping costs for returning your item

Only regular priced item(s) may be refunded. Clearance, discounted and sale items cannot be refunded.

We will only replace item(s) if they are defective or damaged.